viswakulamanamalai.com is an online matrimonial portal endeavouring
constantly to provide you with matrimonial services. This privacy statement is
common to all the matrimonial Website/apps operated under
viswakulamanamalai.com Since we are strongly committed to your right to
privacy, we have drawn out a privacy statement with regard to the information
we collect from you. You acknowledge that you are disclosing information
voluntarily. By accessing /using the website/apps and/or by providing your
information, you consent to the collection and use of the info you disclose on
the website/apps in accordance with this Privacy Policy. If you do not agree
for use of your information, please do not use or access this website/apps.
What information you need to give in to use this Website/apps?
The information we gather from members and visitors who apply for the
various services our Website/Apps offers includes, but may not be limited to,
photo of the user, email address, name, date of birth, educational qualifications,
a user-specified password, mailing address, zip/pin code and telephone/mobile
number or fax number.
We use a secure server for credit card transactions to protect the
credit card information of our users and Cookies are used to store the login
information. Cookies are small files placed on your hard drive that will assist
us in providing our services. You may also encounter Cookies or
identical/related devices on certain pages of the website/apps that are placed
by third parties. We do not control the use of cookies by third parties.
If you establish a credit account with us to pay the fees we charge,
some additional information, including a billing address, a credit/debit card
number and a credit/debit card expiration date and tracking information from
cheques or demand drafts is collected.
The user information we collect depends on the context of your
interactions with us and the website or Apps, the choices you make and the
products and features you use. The User Information is used for authentication
and account access, If a user registers using social networking platforms such
as Facebook, Google, LinkedIn and others we may collect personal data you
choose to allow us to access through their APIs. When the user accesses our
websites or apps, data relating to device ID, log files, Geographic Location,
device Information/specification are also collected automatically.
We may use also your personal information for analysis of data, usage
trends and to evaluate and improve our site/App, marketing research, preventing
of frauds. In our efforts to continually improve our product and service
offerings, we collect and analyse demographic and profile data about our users'
activity on our website/apps. We identify and use your IP address to help
diagnose problems with our server, and to administer our website/apps. Your IP
address is also used to help identify you and to gather broad demographic
information.
Why does our mobile application require permissions from you?
Our services help connect users to their matches based on several
parameters and preferences. To fix bugs within the application and improve the
user experience, we require users to grant us access to the following:
Camera:
Access to the device's camera allows users to take their picture, and
upload it as their profile picture on our portal
Contacts:
The mobile application will obtain the user accounts that are associated
with Facebook or Google+ for a quick signup process.
Location:
Based on their GPS coordinates, users are served with profiles of
members located in the same vicinity. Also, users are provided with the
information of our physical stores that are located nearest to the user's GPS
coordinates.
Phone:
Our mobile application is optimized to work on multiple devices and
networks. The device information and network details help analyze and fix
issues that are isolated to a particular device or a particular network.
SMS:
The mobile application detects SMS(s) and auto-fills the OTP / PIN
details for a faster and better user experience.
Storage:
The users can upload pictures from their device memory and use it as
their profile picture. Furthermore, users can download horoscope details,
profile details and astro-match results on to their device memory.
How the website/apps uses the information it collects/tracks?
Vishwakarma Matrimony.com collects information for data analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns
and to evaluate and improve our websites or apps, products, and services
,marketing research from our users primarily to ensure that we are able to
fulfil your requirements and to deliver Personalised experience.
For European Union Members ( EU)
If you are located in the EU, you will be asked to provide consent to
the collection, processing, and sharing of your personal information. Personal
information means any information related to an identified or identifiable
natural person. You have the right to share and access your personal
information and right to withdraw consent for sharing your personal information
at any point of time and right to erase your personal information subject to
applicable laws. for sharing your personal information at any point of time.
You can withdraw your consent provided by contacting us. Your personal
information may be stored in databases located outside of the EU including in
India. Where we transfer personal data outside of EU, we either transfer
personal information to countries that provide an adequate level of protection
or we have appropriate safeguards in place. We may require proof of or need to
verify your identity before we can give effect to these rights. To request to
review, update, or delete your personal information, please submit a request
form by sending an email to [email protected]. We may share your
information with third parties who are an anti-fraud solution provider(s)
located in UK. They help us to ensure we keep you safe from scammers and fraudster.
With whom the website/apps shares the information it collects/tracks?
We may share such identifiable information with our
associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries
may market to you as a result of such sharing. Any information you give us is
held with the utmost care and security. We are also bound to cooperate fully
should a situation arise where we are required by law or legal process to
provide information about a customer/visitor.
Where required or permitted by law, information may be provided to
others, such as regulators and law enforcement agencies or to protect the
rights, property or personal safety of other members or the general public. We
may voluntarily share your information with law enforcement agencies / Gateway
service providers / anti-fraud solution provider(s) if we feel that the
transaction is of suspicious nature.
From time to time, we may consider corporate transactions such as a
merger, acquisition, reorganization, asset sale, or similar. In these
instances, we may transfer or allow access to information to enable the
assessment and undertaking of that transaction. If we buy or sell any business
or assets, personal information may be transferred to third parties involved in
the transaction.
Our website/apps link to other website/apps and may collect personally
identifiable information about you. We are not responsible for the privacy
policy or the contents of those linked website/apps.
How Long Do We Keep Your Information?
As stipulated in the Privacy Policy we will retain the information we
collect from users under the following circumstances:
For as long as the users subscribe to our services to meet their
suitable purpose(s) for which it was collected, for the sake of enforcing agreements,
for performing audits, for resolving any form of disputes, for establishing
legal defences, for pursuing legitimate businesses and to comply with the
relevant applicable laws.
What are the Security Precautions in respect of your personal
information?
We aim to protect your personal information through a system of
organizational and technical security measures. We have implemented appropriate
internal control measures designed to protect the security of any personal
information we process. However, please also remember that we cannot guarantee
that the internet itself is 100% secure. Once your information is in our
possession, we adhere to security guidelines protecting it against unauthorised
access.
Change of Privacy Policy
We may change this Privacy Policy without notice from time to time
without any notice to you. However, changes will be updated in the Privacy
Policy page.
How to address your Grievance:
Grievance Officer : Mr. Balraj.
Contact details:
Moblie:7502071256
Thiruvrumbur, Trichy,
Tamil Nadu - 620014.
Email: admin@viswakulamanamalai.com
The Grievance officer shall be available between 10 am to 6 pm IST from
Monday to Saturday excluding Sunday's and Public Holidays in India.
The Grievance officer is appointed as per Section 5 (9) of the
Information Technology ( Reasonable Security & Procedures and Sensitive
Personal data or Information ) Rule, 2011.